Returns & Exchanges
At DOPE Marketing, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, our streamlined returns process ensures you can exchange or return items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the order history section to select the items you wish to return and receive a unique Return Authorization Number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.